In today’s dynamic retail landscape, shopping malls are continuously seeking innovative ways to enhance customer engagement, boost loyalty, and drive sales.

JeriRewards is a multi-channel Customer Relationship Management (CRM) marketing platform tailored specifically for shopping malls. By integrating loyalty rewards, e-vouchers, and campaign management functionalities, this platform offers a comprehensive solution to elevate the shopping experience for both customers and mall operators.

JeriRewards can help you manage and track your campaign’s performance and analyse shoppers profile and spending habits to better tailor your campaigns and promotions.

Loyalty Rewards and E-Vouchers: At the heart of our platform lies a robust loyalty rewards system, designed to cultivate lasting relationships between malls and their patrons. Shoppers are incentivized to join loyalty programs, earning points with each transaction that unlock exclusive rewards, discounts, and personalized e-vouchers tailored to their preferences. This not only fosters loyalty but also drives repeat visits and amplifies customer lifetime value.

Campaign Management and Marketing Automation: Efficient campaign management is the cornerstone of successful mall marketing. Our platform empowers mall operators with intuitive tools to create, execute, and monitor marketing campaigns with surgical precision. From seasonal promotions to targeted offers based on shopper behaviour, marketing automation ensures that the right message reaches the right audience at the right time, maximizing engagement and ROI.

Shopper Engagement and BI Analysis: Understanding shopper behaviour is key to delivering exceptional experiences. Our platform integrates powerful Business Intelligence (BI) tools that harness data from various touchpoints—including loyalty programs, transactions, and interactions with mall amenities—to generate actionable insights. From foot traffic patterns to purchasing trends, this intelligence enables mall operators to make data-driven decisions that optimize tenant mix, enhance shopper experiences, and drive revenue growth.

Shopper App and Tenant Portal: Central to our platform is a user-friendly shopper app that serves as a digital companion for mall-goers. From browsing stores and accessing exclusive deals to navigating mall amenities and receiving personalized recommendations, the app enriches the shopping journey and fosters deeper engagement. Simultaneously, a dedicated tenant portal empowers retailers with real-time access to performance metrics, inventory management tools, and collaborative marketing opportunities, fostering a symbiotic relationship between malls and their tenants.

• CRM and Member management
• Marketing automation
• Vouchers, e-Vouchers and coupon management
• Campaign management
• Rewards loyalty platform
• Shopper apps or shopper portal
• Jeripay Terminal or Tenant Portal
• Integrations with third-party solutions provider (e.g. POS, Jeripay, App, etc)

• Enhanced Shopper Loyalty: Personalized rewards, e-vouchers, and targeted campaigns incentivize repeat visits and deepen shopper loyalty.
• Data-Driven Decision-Making: Advanced BI analysis provides invaluable insights into shopper behaviour, enabling malls to optimize operations and drive revenue growth.
• Efficiency and Automation: Streamlined campaign management and marketing automation tools enhance operational efficiency and maximize marketing ROI.
• Seamless Shopper Experience: The shopper app enriches the shopping journey, while the tenant portal fosters collaboration between malls and retailers, ensuring a seamless and cohesive experience for all stakeholders.